Americans Supporting Americans
From coast to coast, many of America’s largest companies trust American Support with their customers. Consistently delivering results for more than two decades, our focus is still on some very basic tenants of success: Put people first, aim high and deliver more than expected.
Your goals and the needs of your customers are the very foundation of our business. We know that extraordinary reputations are built one contact at time. That is true for your brand and for ours. So, our focus is unwavering; delight every customer we serve, every time. At American Support, we don’t just say Every Contact Counts, we live it every day. Oh, and we do it the way your customer wants it, whether it is online, by a text message, an email, or twitter. Join us and let your customers know you care.
PEOPLE FIRST
Clients and their Customers. We are in a people business. We serve our clients by serving their customers. Our future depends on our client’s growth and success, so we treat their subscribers like our own.
WHAT WE DO & HOW WE GOT HERE
American Support understands our client’s goals and the needs of their customers. This enables us to solve technical and customer care issues with very high levels of customer satisfaction.
STRATEGIC ALLIANCES
American Support relies on the experience and longevity of its corporate partners to achieve our mission and provide the best possible customer service. Together with our partners, we serve over 100,000 customer subscribers with billing solutions, tech support and our customer service call center.
NCTC
American Support is the only place that NCTC members can get the most advanced and flexible, technology services and call center support.
WHO BELIEVES IN US
Since the company was started, we have been learning, adapting, stretching, and growing. In January 2008, the National Cable Television Cooperative (NCTC) showed their faith in American Support by selecting us as the preferred cable billing and customer care provider for its members.
AWARDS
American Support and its partners deliver award winning customer contact support. We deliver loyalty building customer service to our clients’ subscribers with our six products: Telesales by Evergreen, Customer Care, Field Support, Technical Support, Subscriber Management and Dispatch.
NEWS
Since the company was started, we have been learning, adapting, stretching, and growing. In addition to our clients, it seems that others have taken notice as well and we have popped up in the press for a variety of reasons. Click on American Support Awards in the About Us drop-down for the list of some of the coverage we have received.
