American Support was recognized by Billing and OSS World Magazine for providing great support to tier 3 rural North American companies.
Chapel Hill, N.C. (PRWEB) June 20, 2011
The magazine recognized American Support, which provides billing, technical and customer support services for cable, telephone and Internet providers, for giving rural cable providers access to tier 1 systems including CSG Systems for their billing and subscriber management and Sigma Systems for their device provisioning.
“We knew when we created this company that many rural cable systems are unable to afford the capital needed for tier 1 solutions nor do they have the necessary staff and expertise to administer them,” says American Support’s President and CEO Matt Zemon. “By offering those same systems and billing administration at a low cost per-subscriber model, combined with our customer support expertise, we are able to give the rural provider the same back office fire power of the nationally prominent cable providers. With American Support rural providers are better able to increase their revenue, subscribers and efficiencies.”
The recognition was announced during Billing and OSS World magazine’s B/OSS Live! conference held June 17 in Washington D.C.
About American Support
American Support, powered by CSG Systems, is a Chapel Hill, NC-based company whose mission is to help video, voice and data companies succeed by operating efficiently, consistently and with excellent customer service, making life better for its clients, employees, investors and families, while supporting its country. The company, which currently supports more than 400 cable systems in 29 states, provides billing, technical and customer support services to tiers 2 and 3 cable operators through a virtual call center operation. American Support is committed to hiring Americans and has employees in more than 115 cities in 26 states. For more information, visit the American Support website.