Telesales by Evergreen From American Support
In 2011, American Support acquired Telesales by Evergreen and added their three U.S. based call centers to our virtual operation. Their award winning service history includes Inbound/Outbound Telesales, List Management, Fulfillment, E-commerce, & Reporting
Telesales by Evergreen has the capacity to provide up to one million outbound and inbound contacts per month. Using state of the art CRM applications for both inbound and outbound call center operations, all platforms are fully customizable to our clients’ needs. Our quality assurance team evaluates thousands of customer contacts for both quality and compliance every month. As important, 100% of all customer contacts are digitally recorded and available for review. Our clients may take advantage of remote monitoring at their convenience. Evergreen is fully compliant with State and Federal Telemarketing Regulations and Laws as well as being a member of the American Teleservices Association.