We’ve Got You Covered

Reliability:

Always-On Availability for Mission-Critical Platforms

Security:

A Multi-Layered Approach to Security

Scalability:

Instant Deployment and Scalability

Disaster Recover:

American Support Has Disaster Recover Built In

Interactive Voice Response (IVR):

The best customer experience marries IVR technology with live agents.

 

Technology Platform Partners

CSG International

The leading provider of outsourced billing, customer care and print and mail solutions and services supporting the North American cable and direct broadcast satellite markets.

Five9

The global leader in innovative cloud-based call center technology. 

SubscriberWise

A leader in risk management solutions.

Sigma Systems’ Device Provisioning Manager

The global leader in multi-service fulfillment and provisioning solutions, managing more than 150 million residential and business services every day.

Centina Systems NetOmnia™ Fault & Performance Monitoring

 Comprehensive, configurable, automated solution that provides network performance analysis and visualization of any metric from the monitored infrastructure.

LiveOps

Best-in-class on-demand virtual call center technology