We’ve Got You Covered
Reliability:
Always-On Availability for Mission-Critical Platforms
Security:
A Multi-Layered Approach to Security
Scalability:
Instant Deployment and Scalability
Disaster Recover:
American Support Has Disaster Recover Built In
Interactive Voice Response (IVR):
The best customer experience marries IVR technology with live agents.
Technology Platform Partners
CSG International
The leading provider of outsourced billing, customer care and print and mail solutions and services supporting the North American cable and direct broadcast satellite markets.
Five9
The global leader in innovative cloud-based call center technology.
SubscriberWise
A leader in risk management solutions.
Sigma Systems’ Device Provisioning Manager
The global leader in multi-service fulfillment and provisioning solutions, managing more than 150 million residential and business services every day.
Centina Systems NetOmnia™ Fault & Performance Monitoring
Comprehensive, configurable, automated solution that provides network performance analysis and visualization of any metric from the monitored infrastructure.
LiveOps
Best-in-class on-demand virtual call center technology