Scalable, Reliable, and Trusted
A cutting edge and proven virtual call center solution for inbound, outbound and auto-dialing.
American Support and Five9 hosted call center software reduces operational cost, improves customer satisfaction, and enables flexible staffing. It is specifically engineered from the ground up for “on demand” scalability to meet changing needs.
A pioneer in the virtual call center industry, Five9 is the leading cloud-based call center software vendor. Our partnership allows us to offer the most features, the most advanced technology while delivering increased business flexibility and improved agent productivity through constant innovation.
The result is an unwavering commitment to avoiding unplanned disruptions in service. World class architecture that delivers a high degree of fault tolerance, as well as leveraging redundant phone carriers, internet connections, hardware components, and software servers.
This proprietary solution was built from the ground up to be:
- Capable of supporting multiple accounts (tenants).
- Optimized for high-volume telephony.
- Resilient in hardware and software architecture.
- Rapidly scalable.